Today i have attended a forum. There is this story that shared by a brother regarding "creating a memory":
Ken Blancard – One minute manager shared a story about a business consultant in grocery chain training more than 3,000 employees to approach their jobs with the goal of creating a memory for their customers; to distinguish their store from all the others
When Johnny, a 19 year old bag boy with Down syndrome heard this, his first response was “I’m just a bag boy” – He went home to share with his mom what the consultant had said
Johnny and mom pondered how he could create a memory for his customer
He had a habit of collecting inspirational sayings he often read; decided to print out these sayings and placing one in each of his customers’ bag and say “I’ve included some of my favorite sayings in your bag in the hope they will encourage you today. Thanks for shopping with us.”
After a few weeks, an amazing thing happened. One day the store manager noticed all the customers was lined up at only one cashier station even though there were other stations open. Manager panicked, thinking other stations were broken. Actually, customers wanted to come through Johnny’s line in order to get his sayings of the day!
One woman told the manager, “I used to comes to the store once a week, but now I come every day!” Johnny’s exa,ple spread to other departments in the store – florist giving a flower to each florist customer, meat department put Snoopy stickers on each meet with special greeting – The act of one bag boy changed the entire climate of the store
Like Johnny, Jesus was all about creating memories. How can you create a memory for someone in your workplace today?
Just over at lunch, a friend of mine, who just diagnosed with a kind of heart disease telling me this - "I don't know what to give you in return, what I could give you is visible, but do you know that what you given to me is invisible?" this message has been pondering in my mind for the rest of this afternoon. I am surprised to hear this from this friend. He showed me what is appreciation, just a simple sentence that actually reminds of me that when is the last time i show my appreciation to the loved ones?
Creating a memory - i actually didn't realize how much i have been creating a memory in his life. It is just a normal friendship thing. However, when he was diagnosed with that sickness, i had been encouraging him with God's words and just hope that he will always live his life to the fullest. He ever told me that there is no one around him that actually said this kind of things to him. It all looks new to him and unique. I believe in God's work, and maybe that is the purpose why i met him and why we can get along well. Although his length of life is so much unpredictable, but I just give thanks to God and continue to pray for his strength...
Friday, February 1, 2008
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